Right of withdrawal and returns

14 days to change your mind: how to return, the exceptions and the model form.

14-day right of withdrawal

You may withdraw from your order within 14 days of receipt without giving a reason. Let us know within that period via info@mrrodi.nl or using the model form below.

Returning

  • Send the product back to Rietkraag 18, 4386 GC Vlissingen, Nederland within 14 days of your notice.
  • Handle the product with care; only inspect it as you would in a shop.
  • Return shipping costs are yours, unless the product is damaged or was delivered incorrectly.

Refund

We refund the purchase price including standard shipping within 14 days of your withdrawal, using the same payment method. We may withhold the refund until we have received the product or you have shown that it was sent back.

Exceptions

  • Products unsealed after delivery that are not suitable for return for health or hygiene reasons (for example opened food packaging).
  • Products that can spoil quickly or have a limited shelf life.
  • Products made to your specifications.

Model withdrawal form

To: Mr.Rodi, Rietkraag 18, 4386 GC Vlissingen, Nederland, info@mrrodi.nl
I hereby give notice that I withdraw from my contract for the sale of the following goods: […]
Ordered on / received on: […]
Name and address: […]
Date and (if on paper) signature: […]